Managing communication between generations poses a challenge for both agencies and clients. This session aims to address communication challenges by discussing demographic trends. By examining these trends, homecare association members will be encouraged to examine and adapt their approaches to communicating care coordination across different generations.
The data presented will emphasize the importance of recognizing and integrating the unique communication styles of each generation. The presentation will not only provide theoretical insights but also offer practical tools, insights into current trends, and valuable tips. The ultimate objective is to empower attendees with actionable knowledge that can be applied to enhance communication strategies, boosting the overall effectiveness of care coordination in homecare settings.
Learning Objectives:
- Discuss the six generational demographics accessing healthcare today
- Identify how generational demographics affect care coordination
- Identify and discuss use cases to improve care coordination with technology
United States