Upcoming Health Commerce Systems (HCS) Security Enhancements
The Situation Report | July 7, 2025
With the goal of enhancing security on the Health Commerce Systems (HCS), the Department of Health has implemented changes on the HCS UAT environment; changes will be made on Production on Monday, July 14th at 7:00 PM.
To test whether you are ready for the change, please click here.
If you have any questions or concerns, please contact the HCS team at
The Office of Aging and Long Term Care (OALTC) expects one member from each provider to log into the Health Commerce System daily. Providers are strongly urged to ensure complete profiles on the Health Commerce System, particularly up-to-date names of staff, cell phone numbers, and email addresses. It is imperative for the DOH to be able to reach a provider at any given time.
HCANYS likewise asks every HCANYS organizational member that enrolls in the HCS to please verify and, as necessary, update the information on your organization and your key contacts on the HCS site, especially the person or persons mandated for 24x7 contact availability. As HCANYS serves as a collaborative and contracted partner to the state and to NYC for health emergency preparedness, it is essential to the role of the home and community-based services sector to maintain updated and fully functional HCS participation information.
If you are experiencing any issues with your HCS account or have been closed out, please contact
For further information on DOH’s most recent HCS changes, please email the HCS Account Management Unit (CAMU) at